Technicians who have specialized technical knowledge for installing, repairing and maintaining the industry equipment, on or off customer site, are called field technicians. Their work is dependent on the type of equipment they are skilled in. For instance, if a person is skilled in installing, servicing or repairing home appliances than he/she may be known as field technical for home appliances.
Other home appliances' field technicians has an after sales service job of installing and providing support related to typing small home appliances such as water purifier, mixer/juicer/grinder and microwave oven. Technicaians generally conduct site visits to install or repair these appliances.
The following figure shows some of the attributes that a FT-OHA must possess :
Patience
Being patient helps an individual to work efficiently when a particular situation is solvable. An individual with patients to be :
Integrity
Possessing integrity stretches to all aspects of an employee's job. An individual with integrity promotes:
Punctuality
An individual should be punctual as it helps in :
Skills to Build Good Interpersonal Relationships
Building a good interpersonal relationships helps an individual to:
Other home appliances' field technicians has an after sales service job of installing and providing support related to typing small home appliances such as water purifier, mixer/juicer/grinder and microwave oven. Technicaians generally conduct site visits to install or repair these appliances.
The following figure shows some of the attributes that a FT-OHA must possess :
Patience
Being patient helps an individual to work efficiently when a particular situation is solvable. An individual with patients to be :
- Efficient in work, especially in time of crisis.
- Capable of managing clients with temper.
Integrity
Possessing integrity stretches to all aspects of an employee's job. An individual with integrity promotes:
- Trusting relationship with clients.
- Good intentions with colleagues and supervisors.
Punctuality
An individual should be punctual as it helps in :
- Being organized
- Being aware of the timeline .
- Planning the day's activities and the complete work plan for each installation.
Critical Thinking
An individual must have critical thinking as it helps to:
- Analys and evaluate the issue in order to from a judgment.
- Take decision wisely.
Skills to Build Good Interpersonal Relationships
Building a good interpersonal relationships helps an individual to:
- Work as good team member for achieving smooth workflow and a satisfied customer
- Communication the constraints and quality requirements to the team
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