Problem Solving & Negotiation Skills: What is a Problem?

As per The Concise Oxford Dictionary (1995), a problem is, "A doubtful or difficult matter requiring a solution"

All problems contain two elements:

1. Goals 
2. Obstacles 

The aim of problem solving is to recognize the obstacles and remove them in order to achieve the goals. 

How to Solve Problems? 

Solving a problem requires a level of rational thinking. Here are some logical step to follow when faced with an issue:

Step 1: Identify the problem 

Step 2:Study the problem in detail

Step 3: List all possible solutions

Step 4: Select the best solution

Step 5: Implement the chosen solution 

Step 6: Check that the problem has really been solved 

Important Trait for Problem Solving

Highly developed problem-aolving skills are critical for both, business owners and their employees. The following personality traits play a big role in how effectively problems are solved:

Being open minded

Asking the right questions 

Not panicking 

Having a positive attitude 

Being proactive 

Focusing on the right problem

How to Assess for Problem Solving Skills? 

As an entrepreneur, it would be a good idea to assess the level of problem solving skills of potential candidates before hiring them.  Some ways to assess this skill are through:

1. Application forms: Ask for proof of the candidate's problem solving skills in the application form. 
2. Psychometric tests: Give potential candidates logical reasoning and critical thinking tests and see how they fare. 
3. Interview: Create hypothetical problematic situations or raise ethical questions and see how the candidates respond. 
4. Technical questions: Give candidates examples of real life problems and evaluate their thought process. 

What is Negotiate?

Negotiation is a method used to settle differences. The aim of negotiation is to resolve differences through a compromise or agreement while avoiding disputes. Without negotiation, conflicts are likely to lead to resentment between people. Good negotiation sk8lls help satisfy both parties and go a long way towards developing strong relationship. 

Why Negotiate? 

Starting a business requires many, many negotiations. Some negotiations are small while others are critical enough to make or break a start -up.  Negotiation also plays a big role inside the workplace. As an entrepreneur, you need to know not only know how to negotiate yourself, but also how to turn employees in the art of negotiation. 

How to Negotiate? 

Take a look at some steps to help you negotiate: