Troubleshooting refers to repair of faulty products or processes. It begins with searching for the source of a problem and ends with finding the solution for that problem to ensure that the product or process functions properly. Good troubleshooting consists of the following four steps:
- Identification of the symptoms
- Verification of the solution
- Restoration of the product or process
The field technician should follow some simple steps for troubleshooting as shown in the following figure:
Identify the exact nature of the problem by observing symptoms
Isolate the cause of the problem by testing the likely caused
Resolve the problem
Troubleshooting Chart
The following table lists some common problems and their solutions:
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