A customer is always special for an organization and therefore, the customers feedback is the most important aspect of providing service for an organization.
A technician should take the customer's as shown in the following figure :
Take a feedback from the customer
Shere the feedback with the supervisor
To maximize the potential of work done in an organization, a home appliance repair technician needs to make it a habits to get unbiased feedback from the customers on the designated tasks performed
The customer is always special and the customer's feedback is essential for an organization. The procedure as shown in the following image should be followed :
A technician should take the customer's as shown in the following figure :
Take a feedback from the customer
Shere the feedback with the supervisor
To maximize the potential of work done in an organization, a home appliance repair technician needs to make it a habits to get unbiased feedback from the customers on the designated tasks performed
The customer is always special and the customer's feedback is essential for an organization. The procedure as shown in the following image should be followed :
Customer
Take a feedback from the customer
⬇️
Home Appliance Repair Technician
Share the feedback with the supervisor
⬇️
Supervisor
The time taken to resolve an issue and the difficulties that a customer encountered while communicating the problem should be understood. The misunderstanding observed during the methods of interaction and behavioural aspects also need to be considered in drawing conclusions after each task or problem handing routine. Getting honest feedback from customers help to improve the organizational functioning.
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