Wednesday, April 22, 2020

Interacting with Co-workers / Inter -personal Skills

A home appliance repair technician not only needs to be acquainted with all the technical requirement of the appliance, but also needs to have interpersonal skills to solve meagre issues. Communication and the aptitude to solve problems, as and when they occur, is an important skill set which help in the long run. The ability to report problems in accordance with the guidelines and understanding ability of the supervisors and the higher management is preferred
A home appliance repair technician also needs to be skilful enough to resolve personnel grievances tactfully.

Report Problems in Field 
Home appliances repair technician needs to report all kind of problems to the supervisors, keeping in mind the code of conduct. Proper communication of any kind of issue in the facility is important as misleading information can complicate the issue further.

Resolve Personnel Issues 
The following figure lists methods to resolve personnel issues :

Communicating effectively with the personnel ensure positive feedback in the organization. Two way communication within and beyond the facility is also advised. 

All conflicts of interest, misunderstandings and personnel grievances need to be understood and the reported to the higher authority. 

Suggestions on resolving the problems is important as it helps the facility staff to concentrate on the job at hand. 

Any personal issue or grievance also needs to be attended by the home appliance repair technician himself before pushing the issue through to the supervisors. Managing the personnel is the most important part of team effort aiming towards a unified goal. 

No comments:

Post a Comment

Download Song

 Download Song Shreya Ghoshal song